FAQ
Help with reminders, groups, and getting the most from your journal.
Enable push notifications
Reminders work best when your browser allows notifications for this site. Pick your browser below.
- Open this site in Chrome or Edge.
- Click the lock or tune icon in the address bar.
- Set Notifications to Allow.
- Reload the page, then tap Enable reminders on the journal or schedule page.
- On Android: Chrome menu → Settings → Site settings → Notifications → allow for this site.
- On macOS: Safari → Settings → Websites → Notifications → allow for this site.
- On iPhone/iPad: add the site to your Home Screen (Share → Add to Home Screen), then open the app icon.
- When prompted inside the installed web app, tap Allow for notifications.
- Reload and use Enable reminders from the journal page.
- Click the shield or lock icon in the address bar.
- Open connection / permissions and set Notifications to Allow.
- Alternatively: Firefox Settings → Privacy & Security → Permissions → Notifications → Settings, and allow this site.
- Reload and enable reminders from the app.
- If you previously chose Block, reset notifications using the steps for your browser above.
- Clear the block, reload this page, then visit My journal.
- Tap Enable reminders when the modal appears — do not dismiss it if you want push.
- Still stuck? Log out and back in, or try a private window to re-trigger the prompt.
Groups & schedule
Organize people on the Groups page. Open a group dossier to see merged notes across members.
Use Schedule to plan a conversation with a person or group. Choose calendar export, a push reminder, or both per event.
App tour
Members can replay the first-visit tour from the journal page by clearing the tutorial flag in account settings, or contact support for a reset.